Noisy|Recommended: Yesvary noisy
David, we are happy to see your 4-star rating. It sounds like overall you are enjoying your experience at Lerner Oxford Square. It does sound like there is some room for improvement with noise. Your Community Manager will be in touch with you to identify exactly where this noise is coming from in order for us to best address your concern. Thank you for bringing this to our attention. Sincerely, Lerner Management
The property is good and well maintained|Recommended: YesThe property is well maintained and it is peaceful. You do not see people roaming and standing idle on the grounds of the property. The parking is enough for all the residents. The only problem we have is the great dane living on top of us. There are times when you feel that there is a football game going on on top of the floor, otherwise it is quiet and peaceful. I hope that the property owners will take into consideration allowing big dogs to live in the property.
Rolando, we are thrilled to hear how much you enjoy living at Lerner Oxford Square and we really appreciate you taking the time to leave your feedback. We are a pet friendly community and pride ourselves on being one of the few companies who have a breed restriction, not a size restriction. We do want to make sure you are comfortable in your home as well. Please feel free to contact your Community Manager to see what your options are. Thank you again for calling Lerner Oxford Square your home. Sincerely, Lerner Management
11 years|Recommended: YesIn all my 11 years as a resident at Oxford Square, I have been taken well care off. The office staff has always been polite, professional, and attentive to my needs wants as a resident. The apartments are larger than most in this area, the parking is sufficient, and the amenities are nice. They have been upgrading apartments upon move out, they are located within minutes of White Flint Metro, the new Pike Rose, plenty of stores from grocery to clothing. We are nestled is a nice little community within a busy city, I have a young child and the school district is one of the best in the state. Yes, you can hear your neighbors from time to time, certain things you have to expect with apartment living' however I have and will continue to enjoy calling Oxford Square mine and my sons home.
Deborah, thank you for this fabulous review! We could not be more thrilled to hear what an excellent experience you have had with us. Thank you for calling Lerner Oxford Square your home for 11 years and counting! Sincerely, Lerner Management
Maintenance|Recommended: YesQuick, efficient, professional and friendly - thank you
Jeanne, thank you for this great review. We appreciate you taking the time to leave us your feedback and very happy to hear how pleased you are with the professional, friendly and efficient maintenance staff. Thank you for calling Lerner Oxford Square your home. Sincerely, Lerner Management
Confertable |Recommended: YesGreat
Thank you so much for this 5-Star review and for calling Oxford Square your home! Sincerely, Lerner Management
Very nice property|Recommended: YesLiving here for me and my family the last 02 years been so peaceful, very close to everything. Very convenience.
Luis, thank you for this great feedback! It sounds like you have had an excellent experience overall. We would love to know how we can provide you with 5-star experience. Your Community Manager will be in touch with you shortly. Thank you for choosing Lerner Oxford Square as your home! Sincerely, Lerner Management
Very nice and cozy complex|Recommended: YesOverall the complex is very nice. I do recommended the complex to others because it is in a good location, well priced and very nice complex. Sound does carry up and down between apartments very easily though, but not much to the neighbors next to you.
Thank you so much for this great review, Phillip! We are happy to hear that you would recommend Oxford Square to others and that you have had a positive experience! Sincerely, Lerner Management
Muy Bueno|Recommended: YesBueno me Gusta caminar y vivir aqui puedo compartir con mis hijos caminamos al rededor Es una aria Muy buena gracias
Reina, we are thrilled to hear how much you enjoy your home! Thanks for the rating! Sincerely, Lerner Management
Quite Community,Great Staff.|Recommended: YesIt's some what over priced for the amenities and the age of the apartments. You can hear your neighbors walking above you, at times it feels like they are going to fall through the ceiling. The staff here are great Ms. Lisa And Ms. Vanessa are wonderful. I also have to mention that they did a great job with the snow removal..
Carlotta, we are pleased to hear you have had a wonderful experience with the office staff! It does sound like some improvements could be made and we thank you for providing your feedback. What you are describing sounds like it does need maintenance attention. Our office staff will be in touch with you shortly to find a convenient time for our maintenance staff to address your noise issue and see what actions can be done to improve your experience. We want you to have a 5-star living experience with us and we look forward to addressing your concerns. Sincerely, Lerner Residential
Oxford Square Apartments at White Flint|Recommended: YesI have been living at Oxford Square apartments since last December and I am very happy so far. The Rental office staff are always ready to help when called upon. I would definitely recommend Oxford to friends.
Jane, this is excellent feedback! We are so happy to hear you are enjoying your home here at Oxford Square. We will be sure to thank the team members responsible for providing great customer service and going above and beyond! Sincerely, Lerner Management
Good mgmt/fixes, noisy w/thin walls, kinda chilly.|Recommended: YesOxford Square is a complex whose management means well but whose buildings/equipment are in need of refurbishment. I moved in during the summer with my girlfriend, and the HVAC in my unit was on constantly for three months (!) despite the installation of a new thermostat and servicing by the facilities super. Our power bills were through the roof from the fan being on constantly. (Yes, it was summer, and yes, my thermostat was set correctly...the fan just never turned off.) Finally, the motor burned out and an HVAC tech was called in. He swapped the motor out, did something else (possibly replaced or repaired a relay in the system), and now the HVAC operates correctly. I believe our cooling bill will be much lower now! One big drawback of these buildings are the walls and ceiling thicknesses. There is next to NO soundproofing between units. You can hear people/dogs/babies running/talking/screaming/barking/etc. at all hours of the day (my upstairs neighbors have all of these things going on and I d like nothing more then for them to leave). If you re a light sleeper, this may not be the place for you. Management is one area where this place shines. Vanessa and her colleagues are consummate professionals, and are easy to work with, considerate, and prompt with responses. I ve appreciated her help on numerous occasions prior to moving in and while living here. Parking is a difficult situation. The complex created visitor/resident parking in October, to the chagrin of many residents. Visitors parking is far from many of the units, and sometimes is completely full when multiple events are happening. I d be happy if it went back to the old way!
Nicholas, at Lerner Residential our primary goal is to provide phenomenal customer service to our residents and guests. Thank you for taking the time to share this feedback about one of our communities. We value all feedback whether positive or negative, and view it as an opportunity to improve our customer service. We are so happy to hear Vanessa and the staff at Oxford Square have made your stay an enjoyable one and we will be sure to thank them. We sincerely apologize that some of your expectations have not been met and look forward to the opportunity to correct this matter. Please email your Community Manager at LHomer@Lerner.com with your preferred method of contact. Sincerely, Lerner Management
A wonderful place to live|Recommended: Yesvery clean, the office staff Lisa, Vanessa and everyone else, are very helpful. the apartaments are very well maintaiin, ( although kind of disapointed with the terrace level enclosure they made recently ) but everything else is great.
Thank you Freida, we think our staff is great too and are happy to hear you agree! Please continue to keep in contact with us, and if you'd like to talk more about the enclosure we'd be happy to discuss it further with you.
A small community tucked away close to many hometown stores, metrorail and the 495/I270.|Recommended: YesI have not lived there long to get a good impression. One thing I can say is the staff seems to take an interest in having the children learn about planting and gave out cupcakes as an event for the month.
Thank you for your feedback Celeste! Our resident activities have been a great success and we hope you continue to take part in them!
The staff are friendly and want to please the residents.|Recommended: YesI love the location, not too far from either White Fllint or Twinbrook Metro. Stores all over near by. Walking distance to the pool and gym to workout in. They recycle which is great. After talking to office staff about getting a leak fix it was done within that day.
Thank you for your feedback Celeste, we are happy to have you as our resident at Oxford Square and encourage you to continue your communication with us!
A comfortable home|Recommended: YesI like that the buildings have privacy but are within walking distance to several stores.
Thank you for your feedback, we are so pleased that you feel comfortable and at home at Hanover Crossing! We strive to provide superior service and value you as our resident, so please keep us informed of how we are doing and what we can do in the future to keep you happy!